Key benefits

  • Each survey is 100% customised (ie. no 'standard' categories or questions).
  • Surveys can be linked to key performance indicators, strategic priorities, awards indicators, values or any other measure.
  • Scoring system allows benchmarking, measurement of performance improvement post intervention etc.
  • Target performance levels can be set and actual performance against targets illustrated.
  • Unlimited surveying of staff, customers and stakeholders with results automatically and instantly analysed. The instant analysis in particular is time saving.
  • Visual representation of results in graphs is good for 'instant' intake of results and allows for 'posting' of results in staff rooms, training rooms etc.
  • Results may be useful for reporting back to customers and stakeholders presenting a useful PR mechanism.

What differentiates Culture Pulse?

Unlike other survey tools, Culture Pulse goes beyond data capture to allow scoring and measurement, target setting and performance against targets. The system also allows a breakdown of results by any category supplied by the client. This can be used to identify issues which may be more prevalent amongst certain customer groups or interdepartmentally. Used well, this information can provide an early warning system for issues of concern to the organisation.

Culture Pulse does not charge per result or per question but instead has a comprehensive licence package which provides cost effective high volume utilisation.

Questionnaire

Click here to view screenshot of Questionnaire

This is a standard questionnaire format as it would appear to staff, customers and other respondents. Every questionnaire is customised according to organisational requirements and questions can be linked to key values or performance indicators behind the scenes.

Charts

Click here to view screenshot of Charts

These graphs are instantly and automatically updated every time a respondent completes their questionnaire. They illustrate aggregated scores but the software allows a breakdown of results by any parameter as set by the client; for example department, location, age etc. Performance targets can be set and the results will demonstrate actual scoring against targets. This allows the client to focus on the areas that need most attention and potentially gives an early warning system of issues arising.